About Our Massage and Wellness Franchise
A Health and Wellness Franchise Empowering Others
Heights Wellness Retreat Franchise is so much more than a massage and spa franchise. We are a lifestyle brand passionate about helping people live their best lives. How do we do this? Through massage therapy, skincare, and in-demand wellness enhancements, we take a holistic, whole-body approach to wellness—all in one place.
In fact, we’re the only destination where you can combine services like a relaxing massage with advanced treatments such as red light therapy, cryotherapy, and more. We’re a one-stop shop for complete rejuvenation and self-care, or what we call our Cloud 9 Experience.
As a Heights Wellness Retreat Franchise franchisee, you’ll bring our comprehensive wellness services to your community and do so much good for so many people.
The Story of Heights Wellness Retreat Franchise
Before we became Heights Wellness Retreat Franchise, we were Massage Heights—a concept born from a simple yet powerful idea: everyone deserves access to professional massage and facial services in an upscale environment without the hefty price tag. It all started when founder Shane Evans sought a solution to her chronic back pain. She realized that many people live with pain caused by muscle tension, joint issues, and stress, but affordable access to therapeutic care was hard to come by. Inspired by the transformational power of self-care, she opened the first Massage Heights location in San Antonio, Texas, in 2004.
Over the years, Massage Heights grew, expanding across the United States and into Canada. Along the way, our focus on wellness as a lifestyle continued to evolve—and so did we. Recognizing the need for a more holistic approach to health and well-being, Massage Heights transformed into Heights Wellness Retreat Franchise. This new chapter builds on our original mission, offering a broader range of services to help individuals live healthier, more balanced lives.
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2004We founded our first location in San Antonio, Texas, with a goal to provide professional, convenient, affordable massage services.
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2005Our first franchised Retreat opened in San Antonio, Texas.
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2007We opened our first franchise Retreat outside of Texas in Des Moines, Iowa.
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2009Our first international license was awarded in Canada.
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2010We were named the 11th fastest-growing franchise according to Franchise Times magazine’s “Fast 55” and were ranked number 451 by Entrepreneur magazine’s “Annual Franchise 500.”
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2012We were named in Franchise Times magazine's Next 300 list.
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2013Massage Heights was named one of the Franchise Business Review’s “Top 50 Franchises to Own.” Founder Shane Evans appeared on CBS’s Undercover Boss. Our 100th Retreat opened.
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2020We reached 100+ Retreats nationwide and began expanding our menu of therapeutic services.
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2023We celebrated another year of record revenue for the brand. The highest average unit volume (AUV) in company history.
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2024Massage Heights marked its 20th anniversary with an exciting rebrand, unveiling its evolution into Heights Wellness Retreat Franchise.
Heights Together
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$1M+
Average Unit Volume (AUV)*
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100+
Heights Locations & Growing
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95%
Customer Retention Rate
We Transform Lives with Wellness
While our name has changed, our mission to transform lives with wellness has not. Our passion is empowering people to be unstoppable. Being unstoppable is more than a mantra—it's our driving force. It reflects our commitment to resilience, innovation, and growth to empower more than our guests and members—we're also focused on empowering our franchisees and their teams.
Our core values continue to propel us forward. Every decision, move, and change we make is driven by these values:
- Anything Is Possible: We embrace a mindset of limitless potential, empowering growth and transformation.
- Purpose Over Pride: We focus on the mission and team above individual ego, fostering collaboration and shared success.
- Fiercely Obsessed with Success: We are results-driven, passionate about excellence, and dedicated to empowering our community to achieve their goals.
- Lead With Heart: Compassion and care guide every interaction, building strong relationships and thriving communities.
